What does delivery cost and how long does it take?
Free from ₹1,999; a flat ₹69 below that. We dispatch in up to 3 business days and the courier takes 5-8 business days to metro addresses, 7-12 business days elsewhere in India.
How can I pay?
UPI or Cash on Delivery. We do not accept credit cards, debit cards, net banking or PayPal.
What weight will this chair actually take?
The rated load is on every chair listing, along with the gas-lift class. That figure assumes correct assembly on a level floor with all fixings used. It is a manufacturer’s rating rather than a guarantee, and a chair used above it will fail at the lift or the base.
Do I need to bolt the cabinet to the wall?
For anything tall or top-heavy, yes — the manual says which. We do not supply the anchor because the right fixing depends on whether your wall is brick, block or plasterboard, and using the wrong one is worse than using none.
Can I return something that did not suit me?
Within 7 days of delivery, yes — provided it is unused and in its original packaging with the invoice. A chair that has been sat in or a cabinet with its panels bolted counts as used.
Is there a warranty?
No. There is no six-month warranty and no manufacturer warranty offered through this shop, and we will not claim one. What is covered is an item that arrives damaged, dead on arrival, wrong or short of its listed contents: send the unboxing video within 48 hours and we replace or refund.
How do I track my order?
A tracking link goes out by email and SMS the moment the courier scans the parcel. If it stops moving for two working days, write to us and we will chase the hub.
Do you have a shop I can visit?
No. Cavora Crescent is online-only; the address on our invoices is a registered office and packing room, not a counter, so there is nothing to visit or collect from.